ECHELYON Cookie Policy
Effective Date: 24 July 2026
Last Updated: 24 July 2026
1. Introduction
This Cookie Policy explains how Echelyon uses cookies and similar technologies on our website. By continuing to browse or use our site, you agree to our use of cookies as described in this policy.
Cookies help us provide essential website functions, improve your shopping experience, and operate the Echelyon Referral Programme.
2. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They allow the site to recognise your device, remember your preferences, and maintain important functions such as your shopping basket and login session.
Cookies do not give us access to your computer or personal files.
3. Types of Cookies We Use
Essential Cookies (Required for the website to function)
These cookies enable core features such as:
Keeping your shopping session active
Maintaining your basket
Processing orders
Securing your account login
Enabling basic site navigation
Essential cookies are required for the website to function correctly and cannot be disabled.
Performance & Analytics Cookies
These cookies help us understand how visitors use our website, including:
Page performance
Navigation patterns
Error tracking
Site improvements
We use this information to improve our products, layout, and user experience.
Preference Cookies
These cookies remember your choices, such as:
Language settings
Currency
Display preferences
Saved items
They make your browsing experience smoother and more personalised.
Referral & Reward Cookies (Echelyon Referral Programme)
These cookies allow us to operate the Echelyon Referral Programme. They:
Track when a customer arrives via a referral link
Attribute the referral to the correct referrer
Apply reward credits accurately
Prevent referral fraud
Referral cookies store a unique identifier and, where required, the email address of the referrer. This allows us to correctly credit referrals and apply rewards. These cookies do not store any other personal information and are used solely for the operation of the referral programme.
Marketing Cookies (Optional)
If enabled, these cookies may be used to:
Show relevant offers
Measure campaign performance
Prevent repeated ads
We currently use minimal marketing cookies and only with your consent.
4. Third‑Party Cookies
Some cookies may be set by trusted third‑party services that support our website, such as:
Payment processors
Analytics providers
Security and fraud‑prevention tools
Email and hosting services
These partners only receive the information necessary to perform their services.
5. How Long Cookies Stay on Your Device
Cookies may be:
Session cookies — deleted when you close your browser
Persistent cookies — remain for a set period or until you delete them
Referral cookies typically last 30 days, unless you clear them sooner.
6. Managing or Disabling Cookies
You can manage or disable cookies at any time through your browser settings.
Please note:
Disabling essential cookies may prevent the website from functioning
Disabling referral cookies may prevent reward credits from being applied
Disabling analytics cookies may reduce our ability to improve the site
Instructions for common browsers:
Chrome: Settings → Privacy → Cookies
Safari: Preferences → Privacy
Firefox: Settings → Privacy & Security
Edge: Settings → Cookies & Site Permissions
7. Changes to This Cookie Policy
We may update this Cookie Policy occasionally. The “Last Updated” date will always reflect the latest version.
Continued use of our website means you accept the updated policy.
8. Contact Us
If you have questions about this Cookie Policy or how we use cookies, contact:
Echelyon Privacy Team Email: enquiries@echelyon.com Location: London, United Kingdom